Windows Communication Foundation (WCF) traces. View logs in the Event Viewer > Applications and Services Logs > WEM Agent Service pane. Information written to the Windows Event Log. Alternatively, you can enable logging by configuring the following registry key: To enable logging, be sure to enable Debug Mode for the relevant configuration set on the Administration Console > Advanced Settings > Configuration > Service Options tab. By default, this log file is located in %PROGRAMFILES(X86)%\Citrix\Workspace Environment Management Agent. The log that lets you troubleshoot issues with the Citrix WEM Agent Host Service. Be sure to back up the registry before you edit it.Ĭitrix WEM Agent Host Service Debug.log. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. By default, logging is disabled.Įditing the registry incorrectly can cause serious problems that might require you to reinstall your operating system. For the changes to take effect, restart the Citrix WEM Agent Host Service. Set the value to 1 to enable the log file and 0 to disable it. Alternatively, you can enable logging by configuring the following registry key:Ĭomputer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Norskale\Agent Host To view more details, enable Debug Mode on the Agent Options tab.
To change the default, go to Administration Console > Advanced Settings > Configuration > Agent Options and then configure the Enable Agent Logging setting. By default, this log file is created in the user’s profile folder (%userprofile%). If an action fails to be assigned to the current user, view this log file for error details. The log lists what instructions the agent processed. The primary log that lets you troubleshoot issues with the agent in CMD or UI mode. By default, this log file is created in the user’s profile folder (%userprofile%).Ĭitrix WEM Agent.log. If the agent fails to start, view this log file for error details. The log is created on logon or on refresh. The initialization log that lets you troubleshoot issues with the agent in CMD or UI mode.
Logs that you can collect on machines where the WEM agent is installed include:Ĭitrix WEM Agent Init.log. You can collect logs related to the WEM agent.
You use the logs to troubleshoot issues on your own or provide the logs when you contact Citrix Technical Support for assistance. You can collect and view logs related to Workspace Environment Management (WEM). Total operating profit margin for the quarter got cut nearly in half as compared with last year's Q2, falling to just 10.4%, resulting in a steep decline in profits.Scale and size considerations for deployments Problem was, Citrix didn't earn nearly as much on its revenue as investors might have wished. And the company says that 63% of its subscription revenue now comes from SaaS, well ahead of management's previous objective of getting this number up above 50%. The company's sales grew, but only 2%.Ĭitrix accentuated the positive aspects of the report, noting for example that SaaS annual recurring revenue (ARR) grew 74% year over year, while overall subscription revenue (which investors love, because it's recurring and thus more dependable over time) grew nearly 54%.
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Citrix's $1.24-per-share pro forma profit vastly overstated the company's profits as calculated according to generally accepted accounting principles ( GAAP), which amounted to only $0.50 per share, a year-over-year decline of 44%.
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